Conflict is inevitable when dealing with people, especially during times like these. Conflict refers to a seemingly, serious disagreement or argument. Conflict may arise in all relationships as people do things together. It is not likely to create a world without conflict, but conflict should not always be a bad thing. Part of being human is having different points of view or different wants and needs than others. The problem isn’t the conflict itself; the issue is how you deal with the conflict. It is important more than anything, to recognize how you should manage conflict when it arises.
In order to effectively manage conflict, you must utilize effective communication skills. Being aware of your body language and listening are very important. Often during a conflict, people will dig in and refuse to work towards a solution. This is called establishing willingness blocks. Willingness blocks are things that make you resist working things out.
In order to resolve a conflict, you must be willing to assess your own personal feelings and behaviors. Have any of these ever been the reason or a cause for your anger or root of a conflict you’ve had?
As mentioned above, one great strategy for effective communication, especially during a conflict is using I-messages.
When using I-messages you should do the following:
Watch these short videos demonstrating the benefits of i-messages.
For additional strategies and ideas, please click on the publication LSU AgCenter Pub 3224 – Work it Out.