Stephen Smith | 11/21/2017 6:55:34 PM
(Regional Technical Support Specialist)
WORK LOCATION: Information Technology, LSU AgCenter, Southeast, La.
RESPONSIBILITIES: General responsibilities include installing, setting up, maintaining, and repairing computers and related equipment in a Windows environment; configuring and supporting packaged software such as Microsoft Office and Windows operating systems; installation and setup of Windows based software, peer to peer networking software and hardware, and telecommunications hardware (including wireless access and handheld devices), wiring and connections. The person filling this position will be expected to diagnose problems successfully by telephone, remote access tools, as well as onsite visits; research computing equipment and software to guide purchasing decisions; work with others in IT to provide technical training to users and peers. The geographic area of responsibility will generally be the southeast part of Louisiana. Overnight travel will occasionally be required. This person reports to the Assistant Director for IT Support in LSU AgCenter Information Technology.
QUALIFICATION REQUIREMENTS: A four-year baccalaureate degree from an accredited university IS REQUIRED. Applicants must also have two or more years of experience with the Microsoft desktop Windows 7/10 operating systems and the Microsoft Office 2013/2016 suites of applications. Strong analytical and technical communication skills are required. Candidates must be self-starters who also work well with a broad spectrum of personality types and have the ability to learn and adapt quickly. Applicants must be able to climb, balance, stoop, kneel, crouch, and or crawl as well as lift and handle 50 lbs. They must also have a cellphone with voice and data services and have or be able to obtain a valid Louisiana driver's license, as well as a reliable vehicle for driving to area sites (a travel allowance will be provided for business travel in a personal vehicle).
SALARY AND BENEFITS: Salary will be commensurate with education and experience. The LSU AgCenter has an attractive benefits package with a wide variety of benefit options. Current benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, life, long-term disability, accident, vision, long-term care, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), university holidays (14 per year, typically includes a week off at Christmas), generous annual (vacation) and sick leave benefits, Employee Assistance Program, and possible educational leave and tuition exemption for coursework at campuses of the LSU System. Specific benefits depend on job category, percent effort and length of employment.
APPLICATION DEADLINE: December 15, 2017 or until a suitable candidate is identified.
DATE AVAILABLE: Upon completion of selection process.
APPLICATION PROCEDURE: Must apply online at https://lsu.wd1.myworkdayjobs.com/LSU (Or through Workday for Internal applicants) by attaching cover letter with resume, transcripts, and contact information for two references. (Paper, faxed or e-mailed application materials alone will not be accepted.) In lieu of attaching the letters of recommendation, they may be sent directly to the contact listed below. For more information contact:
RTSS Search Committee
LSU AgCenter Information Technology
118A Knapp Hall
Baton Rouge, LA 70803