Consumer Protection Handbook Available In Spanish

Jeanette A. Tucker, Claesgens, Mark A.  |  7/27/2007 8:59:22 PM

News You Can Use Distributed 07/27/07

The first-ever Spanish language companion to the Federal government’s Consumer Action Handbook is now available.

"Guía del Consumidor helps people make smart consumer decisions," said LSU AgCenter family economics professor Dr. Jeanette Tucker.

Confused about how to build good credit? Want to know how to draft an effective complaint letter? Need tips on how to buy a car or home? Answers to all these questions and more are conveniently found in the free, 96-page book.

Because the Guía is designed for a Hispanic audience, it features an immigration section listing legitimate immigration resources and warns against fraudulent immigration consultants and attorneys. The Guía also highlights specific scams that affect Hispanic communities: affinity fraud, fake ID cards, modeling scams and international courier cons. In addition, the Guía features a directory of Federal government resources in Spanish.

To make the Guía as easily accessible as possible, it is also available online at: www.consumidor.gov. The Web site provides searchable, interactive access to all the information in the Guía and a handy toggle feature that allows a user to switch to English on any page.

"Use this site to easily find state and local consumer protection offices, a sample complaint letter and relevant, timely, consumer news links and resources," Tucker said.

Guía is available three ways:

– Send your name and address to Guía del Consumidor, Pueblo, Colorado 81009.

– Visit www.consumidor.gov and click on "Solicitar la Guía" at the top of screen.

– Call toll-free 1 (888) 8 PUEBLO, or 1-888-878-3256, weekdays 8 a.m. to 8 p.m. Eastern time and ask for the Guía del Consumidor.

More information is available at www.USA.gov and www.GobiernoUSA.gov, the official English and Spanish web portals to the Federal government.

For related family economics and consumer topics, click on the Family and Home link on the LSU AgCenter homepage at www.lsuagcenter.com. For local information and educational programs, contact an extension agent in your parish LSU AgCenter office.

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On the Internet: LSU AgCenter: www.lsuagcenter.com
Contact: Jeanette Tucker (225) 578-5398 or Jtucker@agcenter.lsu.edu
Editor: Mark Claesgens (225) 578-2939 or mclaesgens@agcenter.lsu.edu

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