If you are a member of the Tax Saver, Flexible Spending Account, ProcessWorks may request that you provide claim documentation after purchasing eligible items with your ProcessWorks MasterCard! Therefore, it is highly recommended that you retain your receipts.
Each time the MasterCard is used, plan members will receive an email from ProcessWorks notifying them that activity has occurred on their MasterCard account. In some instances, ProcessWorks may follow-up with a second email asking the participant to fax or mail their claim documentation for review and approval. In other instances, this additional documentation may not be required because the pharmacy or medical office has programmed their credit card reader to indicate that the expense is an eligible item under the Tax Saver plan.
Any plan member who fails to comply with ProcessWorks request for documentation may have their account suspended until the appropriate documentation is submitted. Plan members can avoid interruption in benefits by retaining their receipts for eligible transactions.
For more information regarding documentation requirements, plan members may logon to the ProcessWorks website at http://www.myprocessworks.com/