Areas of Specialization/Research
February 2006-August 2009
Residential Pest Prevention Training and Technical Director
Massey Services Inc.
Orlando, Florida
Responsible for the initial and continued training of approximately 500 employees based out of 50-plus Service Centers throughout Florida, Georgia and Louisiana. Training includes:
- state and federal rules and regulations affecting the use of pesticides for all three states
- pesticide handling
- responsible and correct pesticide application techniques
- pesticide formulations
- reading and understanding labels and MSDS
- history of pesticide use
- basic entomology, general household pest biology and behavior
- personal protective equipment and spill cleanup
- inspection techniques
- service techniques
- specific skills required to provide environmentally responsible applications of non-chemical and chemical techniques that result in reliable, superior service
- Massey Services’ Pest Prevention Service Protocols
Redesigned the Massey Services Residential Pest Training manual used to train new employees
Provide and develop weekly training topics to keep all team members up to date on techniques, materials, and procedures to assure effectiveness and efficient service and total customer satisfaction.
Perform training for the re-certification and re-registration of state certified operators in Florida and Georgia.
Perform study sessions for team members preparing to take the exam to become a certified operator in general household pest in Florida.
Conduct on-the-job training with pest technicians and service managers.
Instrumental in developing protocols for regular services and pest specific treatments
Authorize all pest prevention product purchases companywide
Establish material rotations for monthly, bimonthly and quarterly exterior services, as well as interior material rotations which indicate what products will provide the highest quality of pest prevention and ensure insect resistance or bait aversion will not occur
Perform quality assurance audits on services centers to ensure compliance with federal, state and local regulations and company policy
Analyze monthly reports to determine productivity levels of all service centers and team members are according to company standards
Responsible for certifying Massey Services entire Pest Prevention Program as Quality Pro Green through the National Pest Management Association, making it the second largest company in the United States with this certification
Responsible for companywide implementation of a routing and mapping program to ensure all technicians are tightly routed to ensure the highest daily productivity possible
Troubleshoot and resolve on-going pest problems for both residential and commercial accounts
Design and develop product testing protocols for new chemicals on the market to determine their place in the Massey Services Pest Prevention Program
Investigate, assess, document and follow up on all claims and potential claims as needed
Give presentations to the public on various pest topics based on their geographic location.
February 2006-February 2007
Termite Field Technical Training Manager
Massey Services Inc.
Orlando, Florida
Ensure termite treating vehicles are properly equipped, maintained, and that injection treating systems are calibrated and in good working condition.
Train service managers and termite technicians to perform proper termite treatments according to company protocol and label requirements.
Verify that bait technicians are capable of performing all tasks associated with the baiting program.
Verify that Bora-Care pretreatments are performed according to company protocol, building codes, label requirements and state laws.
Audit paperwork at all service centers for completeness, accuracy and legal compliance.
Perform service center quality assurance audits to ensure that company policy, procedure, and processes are followed.
Perform service center audits for proper documentation of treatment applications.
Assist in monthly Termite Basic Training, monthly Service Manager Training meetings and yearly Termite Swarm School meetings.
January 2005 – December 2005
Graduate Research Assistant
Louisiana State University Agricultural Center
Department of Entomology
Baton Rouge, Louisiana
Research Focus:
Investigating possible environmental factors associated with annual flights of the Formosan subterranean termite, Coptotermes formosanus Shiraki.
Construction of a degree day model for determination of each year’s largest flight of the Formosan subterranean termite.
Evaluating chemical components extracted from the roots of Vetiver grass, Vetiveria zizanioides, as possible wood treatments in field and laboratory settings.
Investigating the leachability of Vetiver grass roots in a sand substrate.
Evaluating the efficacy of Vetiver grass roots used as mulch in repelling Formosan subterranean termites.
Performed Thin Layer Chromatography and GCMS tests on Vetiver grass root extracts.
June 1999 - May 2000 and June 2001 - January 2005
Research Associate Specialist
Louisiana State University Agricultural Center
Department of Entomology
Baton Rouge, Louisiana
Research Focus:
Located 5 termite infested schools in Louisiana for exterior perimeter/interior spot treatment with Termidor®, supervised treatment by pest control operator, collected monthly inspection data, and provided reports to BASF when needed.
Coordinated and performed studies for Aventis/BASF on 12 homes treated with Termidor® matrix stations. Supervised local pest control operator in the exterior perimeter/interior spot treatment of these homes one year later. Conducted monthly inspections of these homes and provided reports to Aventis/BASF when needed.
Supervised pest control operator in the exterior perimeter/interior spot treatment of 6 homes with Termidor® for Aventis/BASF. Conducted monthly inspections of these homes and provided reports to Aventis/BASF when needed.
Treated two homes for BASF with subterfuge bait stations. Performed spot treatments with Phantom® in areas of these homes where Formosan subterranean termites were active. Conducted monthly inspections of these homes and provided reports to BASF when needed.
Instrumental in the setup of Formosan subterranean termite farm located at Louisiana State University’s Citrus Experimental Research Station.
Studied the sugarcane component, bagasse and its resistance to Formosan subterranean termite attack.
Lead yearly Formosan subterranean termite alate flight studies in New Orleans and Lake Charles, Louisiana.
Tested various wood treatments against Formosan subterranean termites for MeadWestvaco, CSIRO Forestry & Forest Products, and FMC Corporation.
Conducted experiments on the Calcasieu River, Lake Charles, Louisiana, testing various termiticides and possible wood treatment options.
Investigated naphthalene and butylated hydroxytoluene extractions from Formosan subterranean termites using termite detection canines.
Coordinated Syngenta Corporation Optigard DW treatments against Formosan subterranean termites.
Performed numerous tree treatments using various liquid termiticides.
Collected and aided in evaluation of data for USDA-ARS funded school treatment project using either Sentricon® Colony Elimination System, Firstline® + Talstar®, or Premise® on 15 Formosan subterranean termite infested schools on New Orleans, Louisiana.
Conducted trials using Bayer Premise gel against Formosan subterranean termites.
Assisted with Louisiana Department of Agriculture and Forestry funded tree treatment program; Formosan Termite Initiative.
Supervised several student workers, graduate students, and supported 5 post-doctoral researchers.
June 2000 – June 2001
Dayton Independent School District
Integrated Physics and Chemistry Instructor
Dayton, Texas
Taught integrated physics and chemistry to eighth grade gifted and talented, freshman and special education freshman students.
Integrated technology into curriculum, supplementing class lectures with projects to develop student’s research skills. Utilized Internet for resources on current events and history to complement learning activities.
Provided learning in lecture and laboratory settings. |